Reference

How 111 bt Handles Your Personal Information

This page sets out what data 111 bt collects when you open an account, make deposits via bKash, Nagad or Rocket, and use the lobby.

Account data protectedbKash, Nagad, Rocket payment privacyCookie controls explainedYour rights, clearly stated

Explore the Lobby Read FAQ

What We Collect and Why We Hold It

111 bt Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register with 111 bt, we collect the information you provide directly — your name, contact details, and the payment method you choose to fund your account. If you deposit through bKash, Nagad or Rocket, we record the transaction reference and amount, but we do

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not store your mobile wallet PIN or any authentication credential. We collect device and session data automatically — browser type, IP address, and pages visited — to keep your account secure and to detect unusual login patterns. We retain your account data for as long as
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your account remains active, and for a further period required by applicable regulations after closure. You can request a copy of the data we hold on you, or ask us to correct inaccurate records, by writing to our support team. Whether this policy applies to you
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depends on your local law and the eligible regions we serve — if you are unsure, contact support before opening an account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Security, Cookies and Data Retention at 111 bt

Your account data sits behind SSL encryption in transit and access-controlled storage at rest. We use cookies to keep your session active, remember your language preference, and measure which parts of the lobby you visit most — you can adjust non-essential cookies from the cookie banner when you first arrive. We do not sell your personal data to third parties, and we do not share your bKash, Nagad or Rocket payment details with anyone outside the payment processor required to settle each transaction.

SSL Encryption

Every connection between your device and 111 bt runs over SSL. This covers login, deposits, withdrawals and any page where account data is transmitted.

Cookie Controls

We separate essential cookies from analytics and marketing cookies. You can withdraw consent for non-essential cookies at any time through the cookie settings panel.

Data Retention

Active account data is held while your account is open. After closure, we keep records for the period required by applicable financial regulations, then securely delete them.

Third-Party Sharing

Payment data shared with bKash, Nagad or Rocket is limited to what each processor needs to complete your transaction. We do not sell or trade your personal information.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct or delete personal information we hold, our support team handles these requests directly. Response times vary, but we aim to confirm receipt within one business day and resolve straightforward requests within seven. Your request goes to the same team that handles account and payment queries — no separate privacy desk, no automated runaround.

Team online

Live Chat

Start a chat from the account menu. Give your registered mobile number and the nature of your data request so the agent can pull your records straight away.

Email Support

Write to our support address with your account ID and a clear description of what you need — data copy, correction, or removal. We'll confirm receipt and next steps.

Account Settings

Some data preferences — including marketing contact choices — can be updated directly inside your account settings without contacting support at all.

Privacy Policy Questions Answered

These are the questions we hear most from players in Dhaka and elsewhere in Bangladesh when they want to understand what happens to their data on 111 bt.

We collect your name, contact details and the payment method you register. Device data like IP address and browser type is collected automatically to secure your session.

No. Your mobile wallet PIN is entered inside your own wallet app and never passes through our systems. We only receive the transaction reference and amount.

Contact our support team by live chat or email with your account ID and a data access request. We aim to respond within one business day and resolve it within seven.

Yes. Submit a deletion request through support. We will remove data we are not legally required to retain. Certain financial records must be kept for a regulatory period before deletion.

Only the payment processors needed to complete your bKash, Nagad or Rocket transactions. We do not sell your data or share it with marketing partners without your explicit consent.

Open the cookie settings panel — it appears on your first visit and is accessible from the footer. You can switch off analytics and marketing cookies while keeping essential session cookies active.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info111 Bt Banking InfoNagad Quickcash

How 111 bt Handles Your Personal Information

Security, Cookies and Data Retention at 111 bt

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Privacy Policy Questions Answered

01 What personal data does 111 bt collect when I open an account?

02 Does 111 bt store my bKash, Nagad or Rocket PIN?

03 How do I request a copy of the data 111 bt holds on me?

04 Can I ask 111 bt to delete my personal data?

05 Who does 111 bt share my data with?

06 How do I turn off non-essential cookies on 111 bt?

Privacy Policy

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