Reference

Legal Terms for Your 111 bt Account

Every account you open with 111 bt runs on the terms and policy pages you accept at sign-up, covering how we handle your bKash, Nagad and Rocket transactions and the data you give us.

Account TermsPrivacy NoticePayment PolicyData Handling

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CONTACT FOR POLICY

Reach Us About Terms and Data

If a clause in our terms or privacy notice needs a plain answer, you don't have to guess — write in through the same channel you'd use for an account question. We keep a record of policy queries separate from general support tickets, so a question about how we handle your KYC documents gets a direct answer from someone who deals with that policy, not a script. Most policy replies come back with a reference number so you can follow up on the same thread.

How Our Policy Pages Work

111 bt Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our legal pages set out how 111 bt operates your account, from the terms you accept when you open a wallet link with bKash, Nagad or Rocket to how we store the details you give us for wallet verification. Access to any part of the platform

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depends on your local law and eligible region — where the law does not permit an activity, that activity is not available to you, regardless of what the lobby displays. We update these pages when a payment rail or account process changes, and the version live
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on the site at the time you use your account is the one that applies. Nothing here is legal certainty for every situation; it is a plain description of how we run the platform day to day. If you send a Nagad transfer or confirm a
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Rocket payment through your account, that transaction is covered by the same terms as a bKash deposit — we do not write separate rules per wallet. We also explain how withdrawal verification works: once you request a payout, we match the receiving wallet against the one
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used for your deposit before funds move. Read these pages alongside our support answers before you rely on any specific claim about eligibility.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA AND ACCOUNT SAFETY

Handling Your Data and Wallet Details

We collect the details needed to open and verify your account — your name, contact number and the wallet reference tied to your bKash, Nagad or Rocket deposit — and use them to run your account and check payouts. Session cookies keep you logged in on mobile Chrome or Safari and remember your preferred payment chip. We keep transaction and verification records only as long as needed to resolve a payout dispute or answer a data request. Want a copy of what we hold, or a detail corrected? Contact our support desk directly.

Wallet Verification We match the mobile wallet used for a deposit — bKash, Nagad or Rocket — against the one used for withdrawal before a payout clears, protecting your account from mismatched transfers.

Session Cookies Cookies keep your login active on mobile and remember your last payment chip; clearing your browser cache resets these without affecting your account balance.

Record Retention We hold transaction and verification records for the period needed to resolve a payout query or respond to a data access request, then apply our standard retention rule.

Data Correction If a detail on your account is wrong — a phone number tied to your Nagad transfer, for example — you can ask support to correct it once identity is confirmed.

Questions About Our Legal Pages

These are the questions we hear most often about how 111 bt handles account terms, your data and the payment rails you use to fund your wallet. Each answer points to the actual process behind it, not just a policy label.

Yes — one set of account terms covers every wallet you link, whether you deposit through bKash, Nagad or Rocket; we don't run separate rules per payment method.

Access depends on your local law and eligible region; where an activity isn't permitted where you are, it isn't available through your account regardless of the lobby display.

Contact support through live chat or email, confirm your identity, and ask for the specific detail — like a wallet number — to be corrected on your account record.

We retain verification and transaction records for as long as needed to resolve a payout query or respond to a data request, then apply our standard retention rule.

The terms and privacy notice live on this site, and the version shown at the time you use your account is the one that applies to you.

Send a written request through our email support channel; each policy query gets a reference number so you can follow the reply on the same thread.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Legal Terms for Your 111 bt Account

Reach Us About Terms and Data

Handling Your Data and Wallet Details

Questions About Our Legal Pages

01 Does 111 bt apply the same terms to bKash, Nagad and Rocket transactions?

02 Can I access 111 bt from anywhere in Bangladesh?

03 How do I ask 111 bt to correct my account details?

04 How long does 111 bt keep my transaction records?

05 Where can I read the current version of the terms?

06 Who do I contact about a data access request?

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